E-Mail Assistant -- Automation of E-Mail Handling and Management using Robotic Process Automation

In this paper, a workflow for designing a bot using Robotic Process Automation (RPA), associated with Artificial Intelligence (AI) that is used for information extraction, classification, etc., is proposed. The bot is equipped with many features that make email handling a stress-free job. It automatically login into the mailbox through secured channels, distinguishes between the useful and not useful emails, classifies the emails into different labels, downloads the attached files, creates different directories, and stores the downloaded files into relevant directories. It moves the not useful emails into the trash. Further, the bot can also be trained to rename the attached files with the names of the sender/applicant in case of a job application for the sake of convenience. The bot is designed and tested using the UiPath tool to improve the performance of the system. The paper also discusses the further possible functionalities that can be added on to the bot.

Sentiment Analysis and Sarcasm Detection of Indian General Election Tweets

Social Media usage has increased to an all-time high level in today's digital world. The majority of the population uses social media tools (like Twitter, Facebook, YouTube, etc.) to share their thoughts and experiences with the community. Analysing the sentiments and opinions of the common public is very important for both the government and the business people. This is the reason behind the activeness of many media agencies during the election time for performing various kinds of opinion polls. In this paper, we have worked towards analysing the sentiments of the people of India during the Lok Sabha election of 2019 using the Twitter data of that duration. We have built an automatic tweet analyser using the Transfer Learning technique to handle the unsupervised nature of this problem. We have used the Linear Support Vector Classifiers method in our Machine Learning model, also, the Term Frequency Inverse Document Frequency (TF-IDF) methodology for handling the textual data of tweets. Further, we have increased the capability of the model to address the sarcastic tweets posted by some of the users, which has not been yet considered by the researchers in this domain.